This mission hasn't changed.
MBW is how we deliver it better.
Learning how complex businesses actually operate
Before founding Matrix, our founder spent 17 years designing software systems inside corporate environments — sitting at the intersection of business operations and technology. That experience built a deep understanding of how large, complex organizations actually run, where technology gets adopted, where it fails, and what it really takes to build software that people actually use.
Complex problems kept finding us
We started building custom software and, through referrals and word of mouth, kept getting pulled into increasingly complex operational challenges. Franchises, youth sports organizations, tax collection agencies, PEO companies, automotive film distributors, distribution centers. Every industry was different — but every business had the same underlying need: a system that could handle how they actually operated.
Every build was reinventing the same wheels
The industries were different. The workflows were unique. But underneath every solution was the same core — CRM, billing, communications, scheduling, reporting. We were rebuilding those foundations from scratch every single time. An innovation in one system didn't carry over to the next. Long, expensive builds created stress on both sides. There had to be a better way.
So we built My Business Workspace
We took everything we'd learned across five years of complex implementations and invested it into a single platform. Not a generic SaaS tool — a proprietary architecture designed from the ground up to be highly configurable. Core capabilities like CRM, billing, and communications are built in and battle-tested. Business-specific workflows are layered on top. Every implementation makes the platform stronger for the next one.
A better way to deliver — for every client we work with
Building My Business Workspace changed everything about how we operate. We can now deliver the same caliber of custom implementation we've always built — but faster, at lower cost, with better ongoing support, and with a platform that gets stronger over time.