MSP partner overview
You manage. We simplify. Clients spend less. Everyone wins.
One platform to replace the app sprawl you manage.
23 years of Ops Dev Experience · 6 years of custom dev · $75M+ in payments · 8 industries proven · one platform built from all of it
Your clients run too many apps. You end up supporting all of them.
Too many apps, too many bills
Every client runs a stack of separate subscriptions, each with its own login, renewal and invoice. The total keeps growing and nobody owns the whole picture.
Support lands on you
When an app breaks or a user is stuck, the call comes to you, for software you didn't choose, can't change and don't get paid to support.
The revenue goes elsewhere
The vendors collect the subscriptions. You carry the support and the client relationship, with no recurring return on the apps you manage.
One platform in place of many. Fewer apps to manage, fewer bills for your client.
Matrix is a fully built operational platform that can replace several of the apps your client runs today. The foundation is already done. We configure it for their business and take over the support.
Fewer apps, fewer bills
Customers, jobs, scheduling, invoicing, payments and reporting live in one system, so your client can drop separate subscriptions and logins.
Support passes to Matrix
Your client's team calls Matrix when they need help. Our team handles configuration, fixes and requests, so the support load comes off your desk.
Live in weeks, not months
80% is already built before your client's name is on it. You're not starting from scratch, you're starting from done.
Proven at real scale
23 years designing complex operational systems. $75M+ in payments across deployments. Proven across 8 industries: municipal government, franchise, field services, PEOs, youth sports, automotive, fundraising, and more.
You inventory it. We build it. They run it.
We map how data moves through your client's operation, then build it. Three examples of what that looks like:
From first contact to paid
- Lead
- Customer
- Job
- Invoice
- Paid
Plus custom steps built around your client.
A quote is accepted
- Quote accepted
- Job created
- Crew assigned
- Appointment scheduled
Everything the next person needs is already in place.
A customer messages
- Email, text or call
- Attached to their record
- One connected history
Not scattered across inboxes.
No feature limits. Ever. Don't see it? We build it.
You lead. We come alongside.
This isn't a referral handoff. We're a real partner in the engagement: client calls, brainstorming, execution. You drive, we help you deliver.
Lead the engagement
- Own the client relationship
- Audit the client's apps and costs
- Set the direction and priorities
- Deliver the outcome and the win
Come alongside to execute
- Join client calls and brainstorms
- Configure and build the platform
- Take platform support off your desk
- Stay in until the client sees the win
A model that grows with you.
Three ways to partner with Matrix: the more you take on, the more you earn.
20%
recurring revenue
- Makes introduction
- Assists with relationship
- Matrix handles sales, implementation, support
35%
recurring revenue
- Participates in discovery
- Helps define workflow
- Participates in rollout
- Maintains client relationship
50%
recurring revenue
- Completed at least 2 partnered implementations
- Limited or no new development
- Handles most onboarding and configuration
- First line of support
Paid every month on active accounts. No caps, no clawbacks. Move up a tier whenever you're ready.
Fair questions. Straight answers.
What if my client leaves?
Your client relationship is always yours: we never touch it. Recurring revenue is tied to active accounts, so you earn as long as they stay. And because there's no bloated custom build to rip out, clients tend to stick.
What if I want to work with other platforms?
This partnership is non-exclusive. Keep managing your clients' other tools however you like. The residual is purely upside on top of the work you're already doing.
What if I don't want more support work?
That's the point. Platform support goes to the Matrix team. You identify the apps to replace and bring the client, and we do the build, configuration and support.
What if my client wants to build it themselves with AI?
It starts fast and stalls the moment the operation gets complex, which is exactly where we begin. The hard part isn't generating screens. It's the connected operational logic underneath. We already built that and proved it across dozens of businesses.
Most of what your client needs is already built.
Already built, for every client you bring
Customers · Jobs · Scheduling · Invoicing · Payments · Reporting · AI execution layer. The plumbing every operation needs, done.
Their edge. Your expertise.
The part that makes each client different. You identify it, we build it. You never start from scratch, and neither do your clients.
AI that works inside your client's actual operation.
› Create an AC repair job for John Smith tomorrow at 10am, assign Mike as the tech, and text the customer a confirmation.
✓ Job created · Mike assigned · Calendar blocked · Confirmation sent
Runs on their data
Not a generic chatbot. The AI operates inside the client's own customers, jobs, invoices, and history, so every action is accurate and contextual.
Respects their rules
Permissions, roles, and approval flows are built in. The AI can't do anything the business hasn't authorized. If it can't act safely, it won't.
Fits their workflow
Because the platform is configured to how they run, the AI speaks their language: their stages, their terms, their process.
First client live in 4–6 weeks. After that, it gets faster.
- Week 1
Exploration
- Week 1
Initial config
- Weeks 2–5
Iteration & adjustments
- Week 6
Launch & learn
Once you've deployed once, the patterns carry over and the ramp shrinks. Going back to managing a pile of separate apps feels like going back to paper checks after direct deposit.
Pre-built foundation
23 years of real operational patterns already encoded. Customers, scheduling, invoicing, payments: none of it needs to be invented for your client.
Highly configurable
70+ features switch on or off. Roles, stages, automations, and terminology shaped to how your client actually works, without custom code.
AI built in, not bolted on
The AI layer is part of the platform from day one. The moment your client goes live, it's ready to act on their data and their workflow.
Ready when you are.
Getting started takes one conversation.
- 01
Onboarding call
Tell us about your MSP and the kinds of clients you support.
- 02
Partner setup
We get you set up in the system and walk you through the platform.
- 03
Bring your first client
Identify the apps that are costing your client time or money.
- 04
We build. You earn.
Client goes live in weeks. Your recurring revenue starts.